Your Privacy Matters
We're committed to protecting your privacy and being transparent about how we handle your data
Privacy at a Glance
We Do
- Encrypt all your data with industry-standard security
- Give you full control over your personal information
- Only use data to improve your FluxCore experience
- Comply with GDPR, CCPA, and other privacy laws
We Don't
- Sell your personal data to anyone
- Share your designs without explicit permission
- Use your data for third-party advertising
- Access your account without your consent
Information We Collect
Information You Provide
- Account registration information (name, email, company)
- Payment and billing information
- Communications with our support team
- Feedback and survey responses
- Information provided during demos or webinars
Information Collected Automatically
- Usage data and analytics
- Device and browser information
- IP addresses and location data
- Cookies and similar technologies
- Performance and diagnostic data
How We Use Your Information
Service Delivery
- Provide and maintain FluxCore services
- Process transactions and send related information
- Send important notices about your account
- Respond to support requests
Improvement and Development
- Understand how you use our services
- Develop new features and functionality
- Improve user experience
- Conduct research and analysis
Data Sharing and Disclosure
We May Share Data With
- Service providers who assist in our operations
- Professional advisors (lawyers, accountants)
- Law enforcement when required by law
- Potential buyers in case of business sale
We Never
- Sell your personal data to third parties
- Share your data for third-party marketing
- Use your designs or IP without permission
Data Security
Security Measures
- 256-bit encryption for data in transit and at rest
- Regular security audits and penetration testing
- SOC 2 Type II compliance
- ISO 27001 certification
- Multi-factor authentication support
- Regular employee security training
Your Rights
You Have the Right To
- Access your personal data
- Correct inaccurate data
- Delete your data (subject to legal requirements)
- Export your data in a portable format
- Opt-out of marketing communications
- Restrict processing of your data
Additional Information
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we remove your personal data within 30 days, except where we need to retain it for legal reasons.
International Data Transfers
FluxCore operates globally. We may transfer your data to countries outside your residence, ensuring appropriate safeguards are in place to protect your information in compliance with applicable laws.
Children's Privacy
FluxCore is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will promptly delete it.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Questions About Privacy?
If you have any questions about this privacy policy or how we handle your data, please don't hesitate to contact us.
Email: privacy@fluxcoredynamics.com
Data Protection Officer: dpo@fluxcoredynamics.com
Address: FluxCore, Inc., 123 Photonics Way, San Francisco, CA 94105